DeLONG Privacy Policy

Privacy Policy:

Providing you with a secure online experience is a high priority for DeLONG, and we have devoted a great deal of effort to ensuring that your personal information is safeguarded. All personal information DeLONG gathers about you is stored on a secure server behind an industry-standard firewall. In addition, your transactions are supported by industry-standard data encryption.

The following policy explains how DeLONG protects and secures your personal information.

Information Gathered

DeLONG’s web-server automatically recognizes your domain name and e-mail address. Additionally, DeLONG collects the following information from visitors:

  • your e-mail address if you communicate with us via e-mail
  • your name, shipping address, billing address, and credit card number if you order from us
  • information about what pages you access or visit
  • any other information volunteered by you, including but not limited to survey information and site registrations

DeLONG does not condition participation in any activity by children under 13 on the disclosure of any more personal information than is necessary.

Use of Information

DeLONG uses the information we collect to respond to requests and to process and ship orders, if applicable. The information is also used to enhance the level of service we provide to visitors, improve the content of our website and notify consumers about updates to our website.

To better serve our customers, DeLONG conducts research on customer demographics, interests and preferences based on information provided through our websites. DeLONG may share aggregated data with business partners. Except as noted below, DeLONG does not sell, rent, or otherwise disclose any customer names or other personally identifiable information collected through this site, or share it with any third parties except as necessary to process customer orders. DeLONG may share personally identifiable information (but never credit card numbers) with third parties with whom DeLONG has a relationship with respect to the specific product(s) sold. However, DeLONG will not make its customer lists available to third parties not related to item(s) you purchase.

Personal Preferences

If you have provided your e-mail address to us, DeLONG may send you promotional messages about products or services that may be of interest to you. You can always send an email to delong@dealerdivision.com, letting us know that you do not want information collected from you, that you do not wish to receive promotional messages or that you wish to review and verify any information that DeLONG has collected from you.


This website is not directed at children under the age of 13. DeLONG does not intend to gather personal information from children under 13, except to respond to a specific e-mail request, without parental consent. If you are under the age of 18, be sure to ask for permission from a parent or guardian before sending us any information about yourself. Parents may review and request deletion of any personal information provided by their children by sending an e-mail to delong@dealerdivision.com.

If you have any questions or concerns about this site, please call us at 877-820-0916 or send an email to delong@dealerdivision.com.